1) Login to EM Console
Select usermessagingdriver-email and Modify – Email Driver Properties
Check if below mentioned properties are set correct:
Outgoing Mail Server
Outgoing Mail port
Outgoing Username
Outgoing Password
Select usermessagingdriver-email and Modify – Email Driver Properties
Check if below mentioned properties are set correct:
Outgoing Mail Server
Outgoing Mail port
Outgoing Username
Outgoing Password
2) Verify Workflow properties
Under SOA ==> select soa-infra==>SOA Administration==>Workflow properties
Verify Notification Mode : Email
*Email : From Address
*Email : Actionable Address
*Email : Reply To Address
*Email : Actionable Address
*Email : Reply To Address
Under Identity and Access ==> OIM==>System Mbean Browser
Application Defined Mbean ==> oracle.iam ==>IAMAppRuntimeMbean

1. SOAEmailNotificationProviderMBean
SOA Email Notification Provider enabled = true
2. EmailNotificationProviderMBean
Verify MailServerName – <>
3. UMSEmailNotificationProviderMBean
WSUrl – <>/ucs/messaging/webservice
WSUrl – <>/ucs/messaging/webservice
Under SOA ==> soa-infra ==> Service engines ==> Human Workflow ==> Notification Management
for more details on this ==> https://idambuzz.blogspot.com/2020/05/verify-notifications-are-working.html
